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Support E-Mail

If you need to request support via support @ beyondsl.net please include the following information:

1. A description of the problem.
2. Your login and MAC address
3. Take screen grabs of any error message.
4. Describe what you were doing before the error message
5. Tell us which troubleshooting guides you have tried.
6. Tell us if you have made any recent changes to your PC hardware and software.
7. The log report (Opensky Settings > Applications > Create a log report) and attach it to your e-mail.