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THE SERVICES
INTRODUCTION • Opensky intro • what's a hybrid? • SatSurf • SatTV • SatKiosk • account options • how fast is it? • speed tests • online vs offline • more detail • limitations • the future • dial-up & ADSL • NEW ASTRA2Connect • comparison
THE EQUIPMENT
WHAT DO I NEED? • which dish? • receiver options • BSM 2 Ethernet • DVB-IP1000 USB • QuickStart • Initialisation • Re-Install
THE SOFTWARE
• Opensky versions • Opensky upgrade • Opensky download • startup CD • proxy vs OSDA
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SUPPORT
SUPPORT • known issues • docs on CD Opensky versions Opensky upgrade Opensky settings Manual login Manual proxy set DVB-IP1000 • QuickStart • Initialisation • Re-Install FAQs • uk faqs • opensky faqs • glossary
TECHNICAL
TECH INTRO • satellite & internet • satellite reference • dvb explained • what's a PID? • measuring speed DOWNLOADS
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Service Comparison

	Hybrid Satellite (Opensky)	Cable	ADSL	Two-Way Satellite (DStar)
Do I need a phone line?			BT line
Can I talk on the phone while using the service?	if you are online browsing with SatSurf fast internet. if you are using SatTV and SatKiosk.
Can I keep my existing email and ISP?	Opensky adds satellite broadband to your existing ISP connection.	(unless your ISP offers this upgrade)	(unless your ISP offers this upgrade)
Do I get broadband speeds inbound?	Average 512kbs. (bursts to over 1Mbs).		Typical domestic offer 512kbs. Some services as slow as 128kbs (not strictly broadband)	From 512kbs to 2Mbs depending on package.
Do I get broadband speeds outbound?	Outbound speeds are the same speeds as your phone modem (typically 32kbs for analogue phone, 64kbs for ISDN and 128kbs for dual ISDN)		From 128kbs upward.	From 128kbs to 1Mbs.
Is there an online download limit per month?
Can I get unlimited video streams?	Opensky SatTV video streams are continuously available* - no limits
Can I get unlimited content download?	Any amount of Opensky SatSurf download content can be downloaded each month* - no limits
Minimum initial contract period	1 month	1 year	1 year	1 year
Can I take the equipment with me if I move?		You need a new contract for the new address.	You need a new contract for the new address.	Needs qualified installer.
Can I cancel within the first year without penalty?
Can I get this more than 3km from the phone exchange?		n/a	*
Available throughout the UK with no geographical limits?
Available in Eire?		In limited areas	In limited areas
Available abroad?		In limited areas	In limited areas
Can I get this from BeyonDSL?			(in UK)*

Notes

The Opensky hybrid satellite service is available anywhere within the footprint of the eBird satellite at 33°E (and, on special request, the wider footprint of the W3 satellite at 7°E).

* Exact distance depends on quality of phone line, BT line test and if the exchange will be upgraded to extend reach.

* Opensky SatTV video and SatKiosk files do not count toward the monthly download limit. You may watch or download as much as you like. SatTV and SatKiosk are available without having to go online.

* If ADSL becomes available in your area or on your phone line while you are a BeyonDSL satellite subscriber, you can switch to ADSL without a connection charge.

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